Terms and conditions
These terms cover your use of dotcreative.in and the general basis on which we work with clients. The written quote or agreement for your project sets out the exact scope, price and timelines, and it takes priority over this page if the two differ.
Last updated: 12 November 2026
About us
dotcreative.in is run by DotCreative, 43B, Nandram Sen Street, Kolkata 700005, West Bengal. Email info@dotcreative.in, phone +91 79803 58244.
Using this website
- The information on this website is for general guidance. It is not a binding offer.
- Prices shown are starting prices. Your final price depends on the scope agreed in writing.
- Do not misuse the website: no attempts to break in, overload it, scrape it in bulk or send spam through its forms.
Quotes and agreements
Before any work starts we agree the scope, price, payment terms and timeline in writing (email or WhatsApp counts). Work outside that scope is quoted separately before we do it.
Your accounts and ownership
- Your website, domain, hosting, Google Ads, Meta ads and Google Business Profile accounts are set up in your own name, so you always own and control them.
- Ad spend is paid by you directly to Google, Meta or the ad platform. Our fee covers our work, not your ad budget.
- Once your invoices are paid, the final designs, website files and content we create for you are yours to use. We may show the work in our portfolio unless you ask us not to.
- Fonts, stock images, themes and plugins bought from third parties stay under their own licences.
Results
SEO rankings, ad performance and social media reach depend on many things outside our control, including search engine and platform changes, your competition, your budget and your website. We report honestly on what we do and what it achieves, but we cannot promise a specific ranking, number of leads or sales.
What we need from you
- Accurate information about your business and timely access to the accounts we need.
- Feedback and approvals within the agreed time, so the project can stay on schedule.
- Confirmation that any content, logos or images you give us are yours to use.
Payments, cancellation and refunds
Payment terms are set in your quote. Cancellations and refunds follow our refund policy.
Content on this website
The text, design, graphics and code of dotcreative.in belong to DotCreative. You may quote short parts with a link back; please do not copy whole pages. Client reviews are shown as the clients posted them publicly.
Links to other websites
We link to other websites for reference. We are not responsible for their content or how they handle your data.
Limitation of liability
We take care to keep this website accurate and available, but it is provided as it is. To the extent the law allows, DotCreative is not liable for indirect losses such as lost profits arising from use of this website. For client work, our total liability is limited to the fees you paid us for the service concerned.
Governing law
These terms are governed by the laws of India. Any dispute is subject to the courts at Kolkata, West Bengal.
Contact
Questions about these terms: info@dotcreative.in or +91 79803 58244.